Civic Suite — municipal software for cities, citizens, and council
One database, one API, one closed loop: when a resident pays a bill, files a 311 request, or applies for a permit, your staff dashboard sees it—utility KPIs, public works queues, and permitting backlog update together.
Fictional demoLive demos use seeded data for City of Riverbend—a fictional municipality of ~9,400 residents, not a client project.
The integrated story
Most agencies run a public website, back-office ERP, and a pile of spreadsheets for leadership reporting. Civic Suite brings the resident portal and staff dashboard onto the same data model so operational events flow in one direction: citizen action → activity feed → department metrics.
- Utility payment on the portal reduces outstanding balance on the finance dashboard
- A pothole service request creates a public works work order automatically
- Permit applications land in the permitting pipeline with no re-keying
You can start with consulting and exports, add a website or dashboard when ready, and grow into the full suite—each tier is a stepping stone, not a rip-and-replace mandate.
Four ways to work with us
| Tier | Offering | What ships | Model |
|---|---|---|---|
| 1 | Municipal Systems Consulting | Tyler/Munis/EnerGov work, reporting fixes, data extraction, audit-ready documentation | Hourly or retainer |
| 2 | Municipal Website | Resident-facing city site + citizen portal, branded and hosted | Setup + annual hosting/support |
| 3 | Civic Dashboard | Executive analytics on your systems—export/ETL first, native when you have Tier 2 | Setup + annual SaaS |
| 4 | Civic Suite + AI | Integrated portal + dashboard on one dataset, closed-loop activity feed, AI add-ons | Setup + annual platform fee |
See it in action
Demo video
Full walkthrough video coming soon.
Until then, explore the live fictional demos side by side—resident portal and staff dashboard.
Start where you are—grow into the suite
Talk with Innovation Nexus LLC about Tyler/Munis integration, a new portal, or the full Civic Suite.
Book a demo