Municipal utility billing consulting

Utility billing touches every meter read, adjustment, and rate change—and leadership still needs a single, trustworthy picture of revenue and receivables. We help municipalities connect billing engines to finance, tighten reporting, and reduce manual reconciliation between operations and the general ledger.

Problems we see most often

Billing data lives in one system while finance reporting lives in another. Staff bridge the gap with spreadsheets, which breaks under volume or staff turnover. Rate changes and stormwater allocations do not flow cleanly into summary reports councils rely on.

We focus on the data layer: how charges roll up, how payments match deposits, and how reporting can be validated before auditors or bond counsel ask hard questions.

How we help

  • End-to-end mapping from billing subsystem to GL and external reporting
  • Automation and validation for recurring reconciliation tasks
  • Performance and accuracy improvements for billing-related queries and SSRS reports
  • Documentation so finance and utility staff share one definition of “revenue” and “arrears”

Systems context

We regularly work alongside Tyler Munis, standalone billing platforms, and hybrid environments. Engagements are scoped for outcomes—fewer adjustment journals, faster month-end, defensible reporting—not generic “integration projects.”

Next step

Tell us about your systems and reporting goals. We will recommend a scoped assessment or engagement.

Schedule a Municipal Systems AssessmentView pricing